ALTICE USA and EMERGE BPO meet PM Nagamootoo

DPI, Guyana, Tuesday, August 20, 2019

 With growing interest in expanding the business process of outsourcing in Guyana, Executives of Altice USA and Emerge BPO met with Prime Minister Hon. Moses V. Nagamootoo on Monday, August 19.

Developed by Adrian Collins, Emerge BPO became the first company to begin outsourcing operations in Guyana. It has since employed hundreds of young people in call centres and high-level customer support.

Emerge BPO is now seeking to team up with Altice, one of the top cable providers in the USA.

Prime Minister Nagamootoo explained that Guyana is open for new investments, and emphasised the recent advances made in the fields of telecommunications and digital media. He also pointed to the high literacy level in Guyana’s recent achievements in regional examinations and the opening of the hinterland regions as evidence of the country’s readiness for viable call centres and other business process outsourcing.

[In the photo, from left] Emerge BPO Executives, Brian Dean, Adrian Collins and Melisa McRae-George, Prime Minister, Hon. Moses Nagamootoo, Altice’s Vice President for Customer Service, Marc Shapiro, Emerge BPO Executive Nalini Locke, Minister of Business, Hon. Haimraj Rajkumar and Emerge BPO Executive, Dalgeish Joseph.

At the meeting was Marc Shapiro, Altice’s Vice President for Customer Service, who was making his first visit to Guyana. He joined the Emerge BPO Guyana delegation, comprising Adrian Collins, Vice-President of Operations; Dalgeish Joseph, Brian Dean, Nalini Locke and Melisa McRae-George.

With Prime Minister Nagamootoo was Minister of Business, Hon. Haimraj Rajkumar, and the PM’s Personal Assistant and IT Policy Coordinator, Deeann Ali.


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