Minister of Social Protection urges staff to improve service delivery

Several social issues must be addressed proactively.

─ 2019 will be an action-oriented year.

─ Loyalty is a must. Get the job done. 

DPI, Guyana, Monday, January 21, 2019

The Ministry of Social Protection, Probation and Social Services Department on Monday held its annual Staff Conference at Pegasus, under the theme, “Igniting a team spirit for social transformation, through service, discipline and dedication.

Minister of Social Protection, Amna Ally said the Ministry of Social Protection is a unified office tasked with the responsibility to provide services to the citizens of Guyana. She noted that the Probation and Social Services Department is one of the most important units within the Ministry.

Minister Ally said the ultimate goal is to provide exceptional service to the public, with an improved distribution of pension books to elderly persons at Shut-In Facilities. She reiterated that it is vital that the staff of the Probation and Social Services Department become acquainted with the procedures to provide services to Shut-In patients in order to efficiently distribute pension books.

The Minister stressed that 2019 will be an action-oriented year with aimed at igniting dedication and discipline when providing services to senior citizens throughout the length and breadth of Guyana.

 “…we are a service ministry and it must not only be name but nature as well,” Minister Ally said.

Additionally, she said that the ministry has the capacity to guide and facilitate change in the lives of persons. The Minister emphasised the staff have a clear moral and ethical responsibility to empower clients and address both private and public issues that fall within their mandate.

In a society filled with injustices and incredibly complex and pressing challenges, the Ministry of Social Protection functions as an interlink organization working to deliver services to the people of Guyana.

Ayana George.

Images: Marceano Narine.

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