MoHSSS advocating improved accommodations for pensioners at Post Offices

Hon Dr. Vindhya Vasini Persaud, Ministry of Human Services and Social Security (MoHSSS) met virtually with the Guyana Post Office’s (GPO) Post Mistress General, Karen Browne, on April 9, 2021 to discuss a number of areas to provide better services to the elderly including shelter, seating accommodations and washroom facilities, as well as, customer service training for Post Offices’ staff.

It is anticipated that continual remedial measures will be undertaken to improve accommodations to alleviate the Minister’s concerns. 

During her engagement with Ms. Browne, Minister Persaud emphasized that there will be “zero tolerance” for officers who allegedly take money from pensioners to expedite the payment process.

The Human Services Minister is also advising pensioners to desist from paying monies to GPO officers “to jump the line etc, as it would encourage corruption of the system.” She added that all the processes must be fair, transparent and efficient.

In addition, Hon Persaud has put systems in place to ensure that there will be “no more issues of money running out” at the post offices. Effective January 2021, old age pension increased from $20,000 to $25,000, with over 58,000 senior citizens benefiting from the scheme.


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