Georgetown Public Hospital improving health care delivery
[youtube url=”https://www.youtube.com/watch?v=lv4cY4_kbrc” width=”100%” height=”315″]
─ looking to restore public confidence in service delivery
─ as commemorative plaque unveils
─ wards, clinics, health centres competition held
─ 20th-anniversary celebration bringing about changes
DPI, Guyana, Wednesday, April 17, 2019
The management of the Georgetown Public Hospital Corporation’s (GPHC) is working to ensure that the service delivery of the institution is rated among the most improved in the country. As GPHC’s twentieth-anniversary celebrations continue, one of the highlights is the institution’s quest for improved service delivery.
Steps are being taken to improve technologies and build capacity while ensuring that patients experience excellent service.
However, there are issues of system operation which may affect health care delivery at the institution. In this regard, Chief Executive Officer (CEO) of the hospital, Retired Brigadier George Lewis said it has been a priority to turn the negatives into positives by strategically addressing procedures and protocols.
“Our aim is to address those systemic issues through a rapid quality assurance programme which encompasses programmed and random inspections, reviewing of documentation and protocols for accuracy and completeness and enforcing health care practices such as hand hygiene and occupational safety practices.”
Health centres attached to GPHC, along with wards, and clinic recently participated in a hospital’s health care competition and were fairly evaluated in their respective categories.
The health care competition was spearheaded by GPHC’s Quality Improvement Manager, Leslyn Holder. It was designed to encourage staff to foster the most effective patient care through improving aspects of service delivery.
The Kitty Health Centre came out victorious in the Health Centres Category, followed by the Campbellville Health Centre, the Industry Health Centre, and the Enmore Poly Clinic.
The Diabetic Foot Centre led the clinic’s category while the Oncology Clinic, Accident and Emergency and the Cardiology Clinic followed. In the ward’s category, the Maternal High Dependency Unit defeated the Cardiac Intensive Care Unit and the Adult Intensive Care Unit, respectively.
According to the Minister of Public Health, Volda Lawrence, GPHC is on its ways to reclaim the public’s confidence. She has expressed her pleasure that through astute leadership, the hospital is now on its way to living up to the standard as the National Referral Hospital.
“I want you to ensure that you take it very seriously, your environment, because while to you it is just that space in which you operate, to that person who is coming to look for the service that you provide, it is a safe space and it says a lot to the mind even as you attend to the body.”
Delicia Haynes.
Images: Keno George.