MoPH COVID-19 app to reduce response time

DPI, Guyana, Tuesday, April 7, 2020

The Ministry of Public Health’s app which allows persons to personally report any COVID-19 related symptoms is now available on the website COVID19.health.gov.gy.

During Tuesday’s COVID-19 update, the Public Health Minister, Volda Lawrence explained that the app’s purpose is to strengthen the surveillance capacity for early identification of COVID-19 cases and to reduce the wait for a response when persons contact the hotlines.

“You do have an important part to play by putting in your information if you suspect that you may have symptoms of COVID-19 [fever, cough or shortness of breath]. Your information will be reviewed by the Surveillance Department and you would receive a call should you clinically meet the criteria of someone with COVID-19.”  Minister Lawrence stated.

Consultant, Julius Simon explained that “the app is provided by the ministry so that we all can do our best to stem the flow and spread of the virus… [it is] a response app for the fight against COVID-19.”

Some of the features of the app include the hotline numbers for all regions; information about the Novel Coronavirus; global, regional and local statistics highlighting the current situation.

There is a screening tool available where persons can answer questions usually asked when they call the hotline. Simon explained, “All hotline calls will be recorded and analysed… targeting accurate and timely response against the disease.”

From the information provided, all suspected cases are forwarded to the health authorities for further intervention.

Meanwhile specifically for persons in quarantine and isolation, the app also allows them to provide a record of their current health condition and environment while under observation.

There is also a feedback section where users can leave suggestions on how the application service can be improved.