GTT evolving to meet Govt technological goals

rolls out 20,000 new voice services

― increased utility and access of internet services since 2016

DPI, Guyana, Wednesday, February 27, 2019

As the Government of Guyana through the Ministry of Education and the Ministry of Public Telecommunications pushes for technology innovation, modernised learning approaches and increased internet access and utility; telecommunications giant Guyana Telephone and Telegraph Company (GTT) is evolving to meet this agenda thereby benefitting thousands of persons throughout the country.

GTT CEO, Justin Nedd told the Department of Public Information (DPI) that “GTT is really a company that touches the lives of most Guyanese and that fact is not lost on us.”

Justin Nedd, GTT CEO.

He added that the company takes that responsibility seriously as they continue to evolve as a company, he expects significant changes to the services offered to Guyanese. “We’ve been here for 28 years and counting and we will continue to demonstrate our commitment to Guyana.”

Over the last year, the telecommunications giant has rolled out more than 20,000 voice services throughout Guyana

With a monthly compounded growth rate of more than 15 percent in connected users to the internet since 2016, more students, teachers and other citizens now have access to a massively improved quality of internet connectivity.

In GTT’s attempt to reduce its carbon footprint and modernise services, Nedd explained that “one of the things we will focus on is self-service, meaning that customers no longer have to come into stores to cue up and pay bills or apply to services.”

This has directly impacted the payment of bills, fees and taxes to several Government agencies including, Guyana Water Incorporated (GWI), Guyana Power and Light (GPL), Guyana Revenue Authority (GRA) and the University of Guyana (UG).

“We see these as tools to empower users to manage their lives. Today, MMG is the number 1 payment avenue for GTT and we intend to continue to build on that and you’ll see improvement in the MMG service in coming months,” Nedd added.

University of Guyana students benefit tremendously from the mobile application, which allows them to make payments without carrying around lots of money.

“The country is changing and customers are demanding higher standards. We’ve seen an overwhelming demand for Blaze and that has resulted in longer than usual wait times. Right now, we have more than 60,000 households and businesses that can access Blaze services,” Nedd said.

The Government had made a push for greater connectivity since it came into office in May 2015 to allow Guyanese to enjoy a better quality of life and is working towards the liberalisation of the telecommunications market in order to continuously assure that all Guyanese have affordable and equitable access to internet services.

Nateshia Isaacs.

Images: Amir Sattaur.