DHB’s automatic toll system for April 1 official launch

The Demerara Harbour Bridge’s (DHB) automatic tolling system is set to be officially launched on April 1, 2022.

Already, a number of government vehicles use the system, which General Manager of the bridge company, Wayne Watson said has been successful.

The system uses a Radio Frequency Identification (RFID) strip which is picked up by scanners installed above the toll booth.

“Based on your vehicle type, you purchase credits via MMG and as you approach the toll station, based on your vehicle type in the registry, those deductions will be made as you traverse. So, you do not need to engage the toll clerks,” the General Manager said.

Watson said despite the bridge being over 40 years old, the idea behind implementing the system is in preparation for future developments, making reference to the New Demerara River Bridge.

“It is not about the bridge, it is about trying to improve customer service, trying to improve the rate at which one person would have to stop and wait on change or if you are driving a left-hand vehicle, you have to come out the vehicle to pay the toll so this system will negate all those obstacles,” Watson stated.

Additionally, he said, there are systems in place to ensure no one tries to outsmart the initiative. Watson said toll clerks will still be in place to pick up alerts of vehicles that have run out of credit, adding that there will still be the option of utilising the cash-based system for drivers without the RFID tag.

“All the safety mechanisms are in place to ensure that this system works the way it is intended,” he assured. In implementing the system, charge companies will be given priority after which applications will be made available for other persons who want to be a part of the system.